©2018 by CK Knife and Tool.

DISCLAIMERS

HOW DOES THE WAITING PROCESS GO?

Once you have ordered a knife, I will print your order up and create a box for you.  In this, I begin to cut and collect all the materials that will go into the making of your knife.  In most cases, this part happens pretty quickly.  I have most all materials in-stock.  On occasion, if something is not in-stock it would be your steel or a decorative custom center pin.  As of this update, I have an approximate wait time of 6 months or more for delivery of any one knife ordered.

WHAT IF I DECIDE I NO LONGER WANT TO WAIT FOR A KNIFE?

At the time of ordering your knife, you have been exposed to the wait times.  I also share information via my social media platforms to give everyone insight as to what I am doing and what is being accomplished.  Because you ordered your knife under this wait time situation I do not refund complete knife orders.  As stated above, all your materials are processed quite rapidly to keep an efficient flow in the shop.  There are also credit card fees or PayPal fees that are incurred.  If you feel that the wait time has gone beyond the stated period then I may refund you 50% of your purchase.  This applies to all knives at any stage of completion.  For example, your knife was $400, you will receive approximately $200 of that purchase.  Once I do this, you can no longer change your mind again.  I then will dispose of the knife as I see fit.  Sale, give-a-way, destruction.  It is no longer your knife.

KNIFE ISSUES

If you feel that in the course of using your knife it has not performed the way it should, you can contact me and then send your knife for inspection.  Mailing the knife to and from my shop is a cost incurred by you, the customer.  If something has happened to the knife that is based on my error, I will refund you the cost of your knife less the shipping and tax (if applicable) or make you another knife of the same kind/shape. 


Mind you, this subject is quite controversial with people.  A knife is NOT an axe nor a screwdriver, nor a hammer.  It is a knife.  They are used as such but are used out of context to its objected purpose.  An example, if you choose to baton wood for a campfire, using another piece of wood across the spine of the knife is more acceptable than using another metal object.  If you choose to pry a can with the tip of the knife and it breaks, be thankful the piece didn't catch you or someone else in the eye.  You should have used something more appropriate for the task.

With these examples and many others, it is not lost on me that a knife is also looked at as a tool when situations are rough and the proper tool is not available.  I understand this both as a hunter, outdoorsman, and bush crafter.  I am not beyond helping you restore your knife to a more pleasing, suitable condition after said use but there will be costs to this reconditioning/ refurbishing.

 

THE WOOD ON MY KNIFE HANDLE DOESN'T LOOK LIKE THE PICTURE.

It's wood.  Wood has grains, shades and colors that change as the wood is sanded and shaped to become the scales of your knife.  Just as some woods have oils that make them darker or lighter, sanding changes the wood and therefore may remove or add character.

I BOUGHT THE SAME MODEL KNIFE AS MY FRIEND, BROTHER, AUNT, DAD, ETC... BUT THEY AREN'T THE SAME.

This is both an inaccurate statement and a correct statement... sort of.  You see, each knife I make is handmade.  I cut, shape, grind each one.  There are no water jet or CNC machines that make my knives currently.  Your knife no matter when it was made will have variations to it vs. another persons knife.  One knife is an 1/8" longer or the width of the belly is slightly more steep than his/ hers.  This happens as I make each one.  Even though I make many knives and styles, I can not remove the "human error factor" in making a knife.  I do my best to duplicate and match to the best of my abilities but I can only do so much.

ARE THERE ANY DISCOUNTS FOR MILITARY OR LAW ENFORCEMENT?

I do give discounts to both Military, Law Enforcement and repeat customers.  Contact me to find out what codes are available for one-time purchases.  If you have questions about this, contact me here and we can work out the details.

 

There are so many variables in both making a knife and the deploying of a knife that I cannot cover all of them.  I just want you to know that I do my utmost to ensure that I send you a knife to be proud of and in some cases, be an heirloom for your family.  If at any time you have questions or concerns, contact me here and I will do my best to answer them.

Thank you,
Chad
CK Knife and Tool